Contact us
Questions, bug reports, account help, or feedback? We'd love to hear from you. We typically respond within 1–2 business days.
Email Support
Or write to us directly at
pawmayorsupport@gmail.com
Frequently asked questions
How does voting work?
Free members get 2 votes per week, which reset every Monday. Pro members get 10 votes per day. Cast your votes for the pets you want to see become mayor of their neighborhood.
What is Paw Mayor Pro?
Pro unlocks 10 votes per day, a gold voter badge, and campaign analytics. You can subscribe inside the app from the Premium tab.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. On your iPhone, open Settings → [your name] → Subscriptions, select Paw Mayor, and tap Cancel. Your benefits remain active until the end of the current billing period.
How do I nominate my pet?
Tap the Nominate tab, add a photo and a few details, and submit. Once approved, your pet joins the ballot and can start collecting votes.
How do I delete my account?
Open the app, go to the Profile tab, scroll to the bottom, and tap Delete Account. This permanently removes your account, your pets, votes, badges, and all associated data. This action cannot be undone.
I found a bug or have a feature idea.
Please email us at pawmayorsupport@gmail.com — we read every message.
Privacy and terms
Read how we handle your data in our Privacy Policy, and the rules of the app in our Terms of Use.